Privacy Policy – Candidates Testing Service (CTS)
Last Updated: [28/11/2025]
Candidates Testing Service (“CTS”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make payments through our merchant partners.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
- Personal Information
We may collect the following details when candidates apply for tests or register on our website:
- Full Name
- Father’s Name
- CNIC/B-Form Number
- Date of Birth
- Mobile Number & Email Address
- Postal Address
- Educational Information
- Employment History (if required for specific tests)
- Test/Job Application Information
- Payment Information (For Merchant Services)
When you make an online payment through our website, we may collect:
- Billing Information
- Transaction Details
- Payment Method (Debit/Credit Card, Bank Transfer, Easypaisa, JazzCash etc.)
Note: We do not store or process your card details directly. Payments are processed securely through third-party PCI-DSS compliant payment gateways.
- Technical & Usage Data
When you visit our website, we may collect:
- IP Address
- Browser Type & Version
- Device Information
- Cookies & Tracking Technologies
- Pages viewed and time spent on website
How We Use Your Information
CTS uses the collected information to:
- Register candidates for tests
- Verify applicant identity and eligibility
- Conduct examinations, interviews, and assessments
- Deliver results, roll number slips, and notifications
- Improve website performance and user experience
- Process online payments securely
- Prevent fraud and unauthorized transactions
- Maintain compliance with legal and regulatory obligations
Sharing & Disclosure of Information
We may share your information with:
- Government Departments / Organizations
For which the candidate applied or for which CTS is conducting recruitment/testing.
- Payment Processing Partners
Merchant service providers such as:
- Banks
- Payment Gateways (Visa/Mastercard/UnionPay)
- Mobile Wallet Partners (JazzCash, Easypaisa, etc.)
- Service Providers
For:
- SMS alerts
- Courier services
- IT infrastructure
- Data storage & security
These parties are bound by confidentiality and data-protection agreements.
- Legal Requirements
Your data may be disclosed if required:
- By law
- By court order
- To comply with PECA 2016 or other regulations
We do not sell or trade your personal information to third parties.
Data Security
CTS uses industry-standard security measures to protect your data, including:
- SSL encryption
- Secure payment gateways
- Access control and authentication
- Periodic security audits
- Encrypted data storage
However, no method of online transmission is 100% secure.
Cookies & Tracking Technologies
We may use:
- Session Cookies
- Analytics Tools (e.g., Google Analytics)
- Performance Cookies
You may disable cookies in your browser settings, but some website features may not function properly.
Your Rights
Depending on applicable laws, you may:
- Request access to your personal data
- Request correction or updating of your information
- Request deletion (where legally allowed)
- Withdraw consent for emails or SMS alerts
- Lodge a complaint with the relevant authority
To exercise these rights, email us at: rights@ctsportal.org
Online Payments & Merchant Services
If you choose to make online payments on our website:
- Transactions are processed securely by trusted payment partners
- CTS never stores CVV, card numbers, PIN, or bank login details
- Refunds, disputes, and chargebacks will follow merchant gateway policies
- Transaction details may be shared with the bank for verification
- Fraudulent or suspicious transactions may be blocked or investigated
Links to External Websites
Our website may contain links to third-party websites. CTS is not responsible for:
- Their privacy practices
- Their content
- Their data policies
We encourage users to review their privacy policies.
Children’s Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect information from children without guardian consent.
Changes to This Privacy Policy
CTS may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
For questions, complaints, or data-related requests, contact:
Candidates Testing Service (CTS)
Office No. 9, 3rd Floor, United Plaza, Blue Area, Islamabad
Email: info@ctsportal.org
Phone: 051-2000109
Website: cts.org.pk